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    All posts Backoffice Processing transactions
    • Credit card decline codes

      A credit card decline occurs when the payment cannot be processed for a particular reason.  The transaction can be declined...

      Jan 31, 2020 Anna Sala 2446 views 1 likes

    • What is Issuer Decline Code 05?

      Code 05 is one of the most common codes that merchants receive. A declined 05 code is accompanied by a...

      Jan 31, 2020 Anna Sala 772 views 0 likes

    • What is a chargeback?

      A chargeback happens when money is returned to a debit or credit card after a customer successfully disputes a charge...

      Feb 10, 2020 Tom Wesolowski 864 views 1 likes

    • What should I know about retrieval requests?

      Before filing a chargeback, the issuing bank can request additional information about the transaction, which is known as a retrieval...

      Feb 11, 2020 Tom Wesolowski 665 views 0 likes

    • Supported currencies

      Below you will find a table of supported currencies along with the possible settlement currency for each of them. Currency...

      Feb 26, 2020 Tom Wesolowski 1032 views 1 likes

    • What is BIN and how to find it

      BIN stands for Bank Identification Number. A bank identification number (BIN) is the initial six numbers you can find on...

      Feb 4, 2020 Anna Sala 814 views 1 likes